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New guidance on data security breaches

The Office of the Data Protection Commissioner (ODPC) has issued new guidance on how businesses should deal with security breaches involving personal data. The number of reported high profile data security incidents both in Ireland and internationally has dramatically increased in recent years.

All businesses are obliged by law to put in place appropriate technical and organisational security measures against unauthorised access to or accidental loss of personal data.

Current legislation does not contain a requirement for data controllers to notify the ODPC of security breaches, however, the new guidance issued on 14 April 2009 recommends that businesses should immediately contact the ODPC as soon as it becomes apparent that personal data have been compromised. The guidelines also set out some of the additional measures that the ODPC may recommend or require depending on the circumstances of each case. These include the preparation of detailed incident reports, site inspections by the ODPC and reporting of incidents to individuals whose personal data have been compromised.

There is growing momentum in Ireland and within the EU for the introduction of a mandatory reporting regime for security breaches. The Government opposition proposed a Private Members Bill in October 2008 to introduce compulsory reporting of breaches of data security to the ODPC. The Government has also established a Data Protection Review Group to consider whether legislation needs to be amended to deal with breaches of data security and whether mandatory reporting and penalties should be introduced. The latest guidance from the ODPC is described as being “interim” in nature pending the findings of the Data Protection Review Group.

At an EU level, the European Commission has published a proposal for a mandatory reporting system obliging network and internet service providers to report data security breaches resulting in personal data being lost or compromised. The European Parliament has proposed that consumers should also be notified of security breaches by online businesses such as banks, retailers and pharmacies.

Prevention is always better than cure. As such, all businesses, whether data controllers or data processors, should audit their data security arrangements and seek advice on implementing appropriate measures to seek to prevent the loss of employee, customer and/or supplier data held by them.